vegas99 Privacy Policy

This Privacy Policy ("Policy") explains how vegas99 collects, uses, and protects the personal data of players who use its website and services. By accessing our website (vegas99.wine) or using our services, you are considered to have accepted the terms set out in this Policy.

This Policy may be updated without prior notice, and any changes will take effect from the date they are published on the website. Continued use of the service will be treated as acceptance of those changes.

vegas99 collects only the data necessary to ensure players' safety and to provide legitimate services. The types of data we collect are as follows—

Directly Identifiable Personal Data

• Name, date of birth, and gender
• Email address
• Phone number (if required)
• Login credentials
• Payment details related to fund transfers

Technical Information

• IP Address and Network Information
• Browser Type and Version
• Device Type
• Website Access Time and Duration
• Information Collected from Cookies and Tracking Technologies

Gaming Information

• Deposit and Withdrawal Records
• Game History and Results
• Promotion and Bonus Claim Records

We collect personal information through the following methods—

• Direct Submission — Information you provide yourself when registering or logging into an account
• Financial Transactions — Payment information collected when you make deposits or withdrawals
• Automatic Collection — Information collected through Cookies, log files, and technical tools while you use the website
• Third Parties — Transaction confirmations from payment service providers such as KBZPay, Wave Money, AYA Pay, and CB Pay

vegas99 uses the personal information we collect only for the following purposes—

Account and Service Management

To create, verify, and maintain player accounts, control access, and ensure services run smoothly.

Processing Financial Transactions

To verify deposits and withdrawals and to prevent fraud.

Meeting Legal Obligations

To verify players are 21+, prevent fraud, and provide services in compliance with the law.

Improving Customer Service

To understand players' gaming patterns and preferences so we can improve service quality.

Sending Communications

To send promotion notifications, service announcements, and account-related alerts.

vegas99 does not sell, rent, or disclose players' personal information to unrelated third parties. However, we may share personal information only in the specific circumstances below—

• Payment Processors — Financial service providers such as KBZPay, Wave Money, AYA Pay, CB Pay, KBZ Bank, AYA Bank, CB Bank, Yoma Bank, and MAB Bank will receive the information needed to process transfers
• Technology Providers — Technology service companies that operate on our behalf to run the website
• Legal Requirements — Disclosure will only be made upon request from legal authorities and strictly as required by law
• Business Transactions — In the event of a merger, sale, or asset transfer, personal information may be transferred — players will be notified in advance if this occurs

These sharing activities will only take place when necessary, and third parties are also obligated to protect personal information in accordance with our policy.

We use Cookie technology to keep the website running well and to improve players' gaming experience. The types of Cookies are—

You can block cookies from your browser settings, but please note that doing so may limit some website functions and reduce performance.

We will retain players' personal data for as long as needed to fulfill the purposes stated in this policy, or for as long as required by law.

• Account Information — For the entire duration the account is active, and for the legally required period after it is closed
• Financial Transaction Records — Retained for the period required under financial laws and regulations
• Technical Log Files — Typically retained for 9 to 12 months, then deleted
• Communication Records — Retained for 2 years for customer service improvement and dispute resolution

Personal data of accounts that have been inactive for an extended period and have no outstanding legal matters will be securely deleted or anonymized.

Players have the following rights regarding their personal data—

To exercise any of these rights, please contact us at [email protected]. We will do our best to respond within 7 days.

vegas99 has put in place technical and administrative security measures to protect players' personal data from unauthorized access, disclosure, alteration, and deletion—

• SSL/TLS Encryption — All data transmitted between players and our servers is protected with SSL encryption
• Server Security — Data storage servers are protected with advanced security technologies and access is restricted
• Access Control — Access to personal data is limited to authorized staff only, and access logs are tracked
• Financial Protection — Payment transactions are monitored by anti-fraud systems
• Intrusion Protection — Firewalls and security technologies are used to guard against cyberattacks

While we do our best, please understand that no data transmission over the internet can be guaranteed 100% secure.

vegas99 services are intended for players aged 21 and above only. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data of a player under 21 is present on our website, we will promptly delete it. If you notice such a case, please inform us at [email protected].

We may update this privacy policy from time to time. When significant changes are made, they will be announced on the website. We are committed to keeping this policy accessible and to ensuring a smooth casino experience for all players.

If you have any questions about this policy, you can reach our 24/7 customer support team through the following direct contact methods—

• Live Chat — Available 24/7 in Myanmar language via the live chat service on the website
• Email — [email protected]